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返回上一级 网站编辑 网站策划/设计 网站编程 网页美工 电子商务 企业IT服务
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| 招聘职位 |
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| 电子商务专员 更多 |
国美电器有限公司(东北大区) |
大连市 |
2008-11-21 |
前程无忧 |
应聘 |
国美电器有限公司(东北大区)<br>电子商务专员<br>
35岁以下,大专以上计算机或相关专业,电子商务专业优先,具有网站推广或销售的成功案例, 能够独立的起草和推动推广或销售业务的能力,熟悉广告操作业务或销售业务流程并具有相关经验。文笔能力强,并接受压力管理,能够积极的沟通和协调相关的业务资源,熟练掌握计算机应用技术。</p>
不限邮政编码:116001
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| Service Desk Engineer_ eBusiness Suite (Korean Speaking) 更多 |
北京甲骨文软件系统有限公司 |
大连 |
2008-11-21 |
智联招聘网 |
应聘 |
北京甲骨文软件系统有限公司<br>Service Desk Engineer_ eBusiness Suite (Korean Speaking)<br>Purpose:
Service Desk
Helps customers to clearly explain and document their technical issue and provide known solutions to known problems.
Assists customers to interact with GRID.
Engineers have general product knowledge and particularly more deep knowledge in ATG and will assist with problem definition, diagnostics and escalation management
Is responsible for duties such as translation (where required),
Responds and owns to resolution support process related SRs (for example Metalink usage problems/questions)
Responds to incoming phone calls, monitoring specific queues and catching exceptions to the process.
Scope:
Responds to all incoming calls, from both external and internal customers regarding Product Support.
Each engineer will be specialised at a Bluebox product area level (in ATG) with a focus on problem definition, diagnostics and escalation management.
Reports to a Service Desk Manager
Has no direct reports
Foreign Language:
Translates SRs within language scope where required
Provides an intelligent technical first response for incoming phone calls and new Metalink SRs from Non English speaking countries within language scope.
Responsibilities:
The Service Desk engineer is responsible for duties such as
Answering incoming phone calls and providing an initial technical response to customers' initial technical questions (with a focus on Issue Clarification and Issue Verification, Data Collected and Research in ODM terms)
If Service Desk engineers are able to provide a known solution to a known problem then they will attempt real time closure, otherwise diagnostics will be collected and the SR will be passed (now with a clear problem description and with verified diagnostics collected) to GRID for further examination
Proactively assisting customers to collaborate with GRID with a particular focus on encouraging collaboration and the use of OWC,
Being a single point of contact (customer local time zone) for escalated and critical SRs.
Uses SR quality guidelines when placing entries in SRs including ODM Tags
Monitors a number of Service Request queues for critical SRs and for process exceptions
Responds quickly to customer requests for escalations by contacting the owning engineer and the owning engineer’s manager
Notes any problems with system or process and reports to the Shift Manager
Follow up SRs that are identified as critical to avoid process failure and provide
technical assistance where possible Foreign Language:
Performs technical first response in local language for all new Metalink SRs logged by non-English speaking countries (with a focus on Issue Clarification and Issue Verification, Data Collected and Research in ODM terms)
Uses QMON to identify new local language SRs and takes ownership of unowned SRs
Encourages customers to use English versus local language for SR resolution however where required Service Desk engineer will provide translation (verbal or written) to assist customers to work with English Grid
Competencies:
Personal Competencies
Excellent communication skills in Mandarin, Korean and English
Ability to manage multiple priorities
Personal drive and Active mental attitude
Inter-personal Competencies
Higher Customer Focus
Effective Communication
Team-working
Professional Competencies
Maintain knowledge of current Oracle business flows
Understanding of Java architecture (JSP, Servlets, EJB, JDBC, XML etc), Basic SQL knowledge, Basic Unix commands
Experience on Oracle Database, Experience on any kind of application servers like OAS or oc4j, Weblogic, Websphere etc.
Self-motivated. Eager to keep technical skills and functional skill while balancing between working and self-training
Specifically skilled in problem description and diagnostic gathering (Issue Clarification and Verification, Data Collected and Research in ODM terms)
Excellent customer handling skills
Good verbal and written skills in English
Excellent verbal and written skills in Mandarin and Korean
Strong understanding of Service Desk guidelines and processes不限
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| Service Desk Engineer_ eBusiness Suite (Korean Speaking) 更多 |
Oracle China |
大连 |
2008-11-21 |
中华英才网 |
应聘 |
Oracle China<br>Service Desk Engineer_ eBusiness Suite (Korean Speaking)<br>Purpose: <br>Service Desk <br>1. Helps customers to clearly explain and document their technical issue and provide known solutions to known problems. <br>2. Assists customers to interact with GRID. <br>3. Engineers have general product knowledge and particularly more deep knowledge in ATG and will assist with problem definition, diagnostics and escalation management <br>4. Is responsible for duties such as translation (where required), <br>5. Responds and owns to resolution support process related SRs (for example Metalink usage problems/questions) <br>6. Responds to incoming phone calls, monitoring specific queues and catching exceptions to the process. <br><br>Scope: <br>1. Responds to all incoming calls, from both external and internal customers regarding Product Support. <br>2. Each engineer will be specialised at a Bluebox product area level (in ATG) with a focus on problem definition, diagnostics and escalation management. <br>3. Reports to a Service Desk Manager <br>4. Has no direct reports <br>Foreign Language: <br>5. Translates SRs within language scope where required <br>6. Provides an intelligent technical first response for incoming phone calls and new Metalink SRs from Non English speaking countries within language scope. <br><br>Responsibilities: <br>The Service Desk engineer is responsible for duties such as <br>1. Answering incoming phone calls and providing an initial technical response to customers' initial technical questions (with a focus on Issue Clarification and Issue Verification, Data Collected and Research in ODM terms) <br>2. If Service Desk engineers are able to provide a known solution to a known problem then they will attempt real time closure, otherwise diagnostics will be collected and the SR will be passed (now with a clear problem description and with verified diagnostics collected) to GRID for further examination <br>3. Proactively assisting customers to collaborate with GRID with a particular focus on encouraging collaboration and the use of OWC, <br>4. Being a single point of contact (customer local time zone) for escalated and critical SRs. <br>5. Uses SR quality guidelines when placing entries in SRs including ODM Tags <br>6. Monitors a number of Service Request queues for critical SRs and for process exceptions <br>7. Responds quickly to customer requests for escalations by contacting the owning engineer and the owning engineer’s manager <br>8. Notes any problems with system or process and reports to the Shift Manager <br>9. Follow up SRs that are identified as critical to avoid process failure and provide technical assistance where possible Foreign Language: <br>1) Performs technical first response in local language for all new Metalink SRs logged by non-English speaking countries (with a focus on Issue Clarification and Issue Verification, Data Collected and Research in ODM terms) <br>2) Uses QMON to identify new local language SRs and takes ownership of unowned SRs <br>3) Encourages customers to use English versus local language for SR resolution however where required Service Desk engineer will provide translation (verbal or written) to assist customers to work with English Grid <br><br>Competencies: <br>Personal Competencies <br>1. Excellent communication skills in Mandarin, Korean and English <br>2. Ability to manage multiple priorities <br>3. Personal drive and Active mental attitude <br><br>Inter-personal Competencies <br>1. Higher Customer Focus <br>2. Effective Communication <br>3. Team-working <br><br>Professional Competencies <br>1. Maintain knowledge of current Oracle business flows <br>2. Understanding of Java architecture (JSP, Servlets, EJB, JDBC, XML etc), Basic SQL knowledge, Basic Unix commands<br>3. Experience on Oracle Database, Experience on any kind of application servers like OAS or oc4j, Weblogic, Websphere etc.<br>4. Self-motivated. Eager to keep technical skills and functional skill while balancing between working and self-training <br>5. Specifically skilled in problem description and diagnostic gathering (Issue Clarification and Verification, Data Collected and Research in ODM terms) <br>6. Excellent customer handling skills <br>7. Good verbal and written skills in English <br>8. Excellent verbal and written skills in Mandarin and Korean <br>9. Strong understanding of Service Desk guidelines and processes不限面议
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| WEB软件开发工程师(职位编号:YSH-028) 更多 |
上海安井信息技术有限公司 |
大连市 |
2008-11-22 |
前程无忧 |
应聘 |
上海安井信息技术有限公司<br>WEB软件开发工程师(职位编号:YSH-028)<br>
职位描述:<br>-参与电子商务网站及其管理软件的设计、开发、维护、管理符合功能、性能要求的软件产品;参与项目需求分析,进行系统框架和核心模块的详细设计;根据新产品开发进度和任务分配,负责开发相应的软件模块。<br>职位要求 :<br>1、计算机或相关专业本科及以上学历;<br>2、有2年以上的WEB开发经验;对网页新标准及页面优化有深入理解;<br>3、精通 Linux/Unix、PHP,Perl,MySQL,Apache;<br>4、日语二级以上,具有一定的商务交流能力;<br>工作地点:上海、北京、大连</p>
不限八百伴附近
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| 知名日企网络信息处理专员 更多 |
大连博科人才有限公司 |
大连市 |
2008-11-21 |
前程无忧 |
应聘 |
大连博科人才有限公司<br>知名日企网络信息处理专员<br>
职位描述:网址、网络信息的搜集。<br>职位要求:<br>1. 熟练使用办公室软件;<br>2. 日语三级以上或者英语四级;<br>3. 2年以上工作经验或者1年IT关联业务经验。<br></p>
不限大连市中山区人民路15号国际金融大厦13楼D室
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| 资深网页设计师 更多 |
大连春风广告有限公司 |
大连 |
2008-11-21 |
中华英才网 |
应聘 |
大连春风广告有限公司<br>资深网页设计师<br>1. 有创意表现,对色彩的把握独到,熟练使用网页设计相关软件; <br>2. 有二年以上大型门户网站工作经验,有成功的网页设计案例,能马上进入工作状态; <br>3. 能够承担较大压力工作,认真负责,具有团队合作精神和敬业精神,能与技术人员进行有效的沟通;<br>4. 本科以上学历,艺术设计、计算机及相关专业<br><br>工作地点:大连<br>请外地求职者谨慎投递不限面议
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| 房产记者/网站编辑 更多 |
大连春风广告有限公司 |
大连 |
2008-11-21 |
中华英才网 |
应聘 |
大连春风广告有限公司<br>房产记者/网站编辑<br>1.本科以上学历,学习能力强,新闻、中文、传媒等相关毕业;<br>2.熟悉网络新闻传播的特点,尤其对房地产网络新闻具有独到见解,新闻敏感性强,具有较强的采编和写作能力,并具备专题报道、活动策划、组织能力;<br>3.计算机操作熟练,熟悉HTML语言,并熟练使用WORD,EXCEL,PHOTOSHOP,POWERPOINT等软件;<br>4.能适应工作压力,对房地产市场具有浓厚的兴趣, 工作细致耐心,责任心强,具备良好的团队及敬业精神;<br>5.具备媒体相关工作经验者优先。<br><br>工作地点:大连<br>请外地求职者谨慎投递不限面议大连市长江路588号白云物业大厦21层
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| 【知名日资软件公司】网站美工–JP618 更多 |
大连博科人才有限公司 |
大连 |
2008-11-21 |
中华英才网 |
应聘 |
大连博科人才有限公司<br>【知名日资软件公司】网站美工–JP618<br>应聘条件: <br>1. 2年以上有HTML、CSS开发经验;<br>2. 有XSLT开发经验者优先;<br>3. 熟练使用Photoshop,Firework等平面设计软件;<br>4. 熟悉Flash开发;<br>5. 1年以上ActionScript编程经验;<br>6. Ajax开发经验者优先;<br>7. Java Web开发经验者优先;<br>8. 英语4级以上,日语2级以上更好。<br>薪资待遇:4300-8000/月,交纳五险一金,交通费实报,取暖补贴,餐补。<br>出差补助:工作日4000日元,周末2000日元(公司提供住宿及交通费,住宿地方可以做饭)不限面议大连市中山区人民路15号国际金融大厦13楼D室
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| 世界500强欧美项目Java /web工程师—EN159 更多 |
大连博科人才有限公司 |
大连 |
2008-11-21 |
中华英才网 |
应聘 |
大连博科人才有限公司<br>世界500强欧美项目Java /web工程师—EN159<br>职位要求:<br>1、2 年以上Java 软件开发经验<br>2、熟悉Web sphere、 DB2、AIX 、SQL 、 BI 等技术优先<br>3、熟练的英文听说读写能力<br>不限面议大连市中山区人民路15号国际金融大厦13楼D室
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| 网站程序员 更多 |
大连新生代科技有限公司 |
大连市 |
2008-11-21 |
前程无忧 |
应聘 |
大连新生代科技有限公司<br>网站程序员<br>
精通ASP、JSP、php网站开发;大专以上学历;有一年以上网站开发工作经验;熟悉SQLServer数据库,能熟练编写SQL语句、存储过程。有成功的设计代表作品,请写明已开发作品网址,工作内容。</p>
不限
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