广博智捷科技(北京)有限公司<br>Technical Support Engineer (onsite Australia) / 技术支持工程师(出差澳大利亚 )<br>
Duties and Responsibilities:<br> <br>-Collaborate with various customer operations groups to successfully resolve operational issues for the customer.<br>- Ensure that all customer questions and concerns are addressed and responded to in a timely fashion <br>-Provide guidance to customers, unfamiliar with the BroadSoft product, and go above and beyond to ensure that <br>they have all the necessary information for successful product operation.<br>- Provide assistance using telephone, e-mail, and our on-line ticketing system.<br>-Perform monitoring of selected system installations and provide pro-active support to speed deployment.<br>- Work closely with Broadsoft Sales and Project Management to help build Broadworks traction within the <br>customer’s environment and sales channel. <br>-Other duties and responsibilities as required.<br> <br> <br>Skill and Educational Requirements<br> <br>- Two (2) years work experience in Technical Support or an equivalent engineering role.<br>- BSc degree or equivalent telecommunication and networking experience.<br>- Familiar with Session Border Controllers, Network Address Translation, Call Detail Record collection, IP gateways, and PSTN interfaces.<br>- Experience with Network and Element Systems Management tools (E.g., HP OpenView, AdventNet).<br>-Telecommunications and IP networking background, preferably in troubleshooting and technical support.<br>- VoIP systems experience with knowledge of some the following protocols: SIP, MGCP, RTP, TLS, SMTP, SNMP, Security and encryption techniques.<br>- Linux or Sun Solaris administration experience with exposure to some the following: Apache, DNS, Tomcat, MySQL, TimesTen, Java, C++, and PERL.<br>- Exceptional customer service skills and focus on customer satisfaction and quality service.<br>-Experience with Element Systems management tools.<br>- A commitment to the highest ethical business standards.<br>- The ability to speak English fluently and have excellent written communication skills to effectively communicate with worldwide customers.<br> <br> <br>Needed Attributes<br> <br>-The ability to judge situations rationally and objectively, taking into account the necessary facts, information, and <br>company procedures. Determine severity and follow priorities. Consider risks and viable alternatives. Know when <br>to escalate for help.<br>-Ability and desire to take ownership of support issues and reach successful resolution with customers.<br>-Ability to work independently and promote the company's product lines.<br>- Enjoy working in a team-oriented environment and excel as a team player.<br>- Excellent problem solving skills. Quick learner with a demonstrated willingness to acquire the knowledge <br>necessary to be successful on the job. Adaptable and flexible regarding assignments.<br>-Fluency in languages other than English (specifically Spanish, French, German, Japanese and Mandarin, Korean) is an asset.</p>
不限
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巴布科克能源技术(上海)有限公司<br>Electrical Engineer电气工程师<br>
PRINCIPLE PURSPOSE:<br><br>To establish and maintain an agreed clear basis for Electrical scope, programme and costs to facilitate the Company’s effective, timely and efficient execution of the Project(s) whilst meeting the needs and satisfying the expectation of all our customers and the ultimate client.<br><br>QUALIFICATIONS & EXPERIENCE:<br><br>Minimum Qualification(s) of Bachelor of Engineering in specialist field after 4 years study in an university.<br>Preferred Qualification(s) of Certified engineer in mechanical engineering.<br>8 Years in power boiler and its ancillary design and engineering in one of the major Design Institutes of China or a similar power engineering company with experience of leading engineer position on designing 300 MW and above boiler and its ancillaries.<br><br>KEY COMPETENCIES:<br><br>To be capable of liaising at a technical level with other specialist associated with the project, capable and comfortable in communicating at all levels with all parties.<br>To be capable to lead a large multi-discipline professional engineering team and have a proven track record of successfully leading such a team on a large multi-discipline project.<br>To be capable of communicating in both English and Chinese<br>To be capable of using AutoCad and Microsoft Windows, Offices<br>Knowledge and understanding to relevant ISO 9000 series standards.<br>To be capable of acting independently at site when required<br><br><br>PERSONAL REQUIREMENTS:<br><br>Willingness to accept responsibility<br>Motivation to work<br>Ability to co-ordinate teams and motivate staff<br>Degree of mobility with need for presence at site<br>Fluent English<br><br>Base in Wuhan<br><br>职能目标:<br><br>在项目设计中建立并维护一个明确清晰的总体电气的工作范围,工作进度和控制费用,在高效执行公司的项目的同时满足客户需求并且使客户满意的设计<br><br>资历要求:<br><br>1.4年制本科毕业,获相关工科学士学位<br>2.优先考虑拥有注册机械工程师职称者<br>3.8年电力行业锅炉及辅助系统设计和工程实施经验,并任职与国内主要电力设计院或相关的电力工程公司,有主持过300MW以上锅炉及其辅助系统的工作经验<br><br>能力要求:<br><br>1.能在技术层面与项目其他专业人员保持协调,能自如的和各层级人员进行沟通<br>2.能领导大型工程师团队开展工作并曾成功领导过一个团队完成一个大型项目<br>3.能熟练运用中英文进行交流<br>4.熟练使用AutoCAD软件,Microsoft Windows操作系统和Office软件<br>5.掌握相关ISO 9000系列的标准<br>6.根据项目需要,能独立在项目现场开展工作<br><br>个人能力要求:<br><br>1.有工作责任心,愿意承担责任<br>2.工作积极主动<br>3.有工作协调能力并能有效激励下属<br>4.可根据工作需要驻现场工作<br>5.熟练的英语书面及口头表达能力<br><br>工作地点:武汉</p>
不限上海市浦东新区浦东南路999号新梅联合广场38楼
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